Terms & Conditions

Payment
All prices on this website are exclusive of value added tax (VAT). 25% VAT will be added at checkout unless the customer is located outside the EU, or has a valid EU VAT number.

Bulk discounts
Bulk discounts are applied automatically when you order whole boxes of a product. The quantity needed for a bulk discount is shown on each product’s page.

Example.
Playing cards come in boxes of 200 decks. An order of 250 decks will get the bulk discount for 200 decks but not for the remaining 50 decks.

Delivery and returns
Your order will normally take 2-7 business days to be delivered once dispatched. You will receive a shipping notice by email when your order is on its way. If you do not receive this email within 4 working days of placing the order, please contact order@jannersten.com

Please make sure to check for transport damage before accepting delivery. If your order has been damaged during transport you must report it within 7 days of receiving your order to order@jannersten.com.

If you for some reason would not be happy with your purchase, you are welcome to return it for a full refund within 14 days. Note that the product must be unopened/unused and it its original packing. Shipping cost will not be refunded.