We as a company are working to secure and keep your integrity and personal data safe when using our digital service (BridgeTab) and our Webshop.
Text and site edit: 24th of May 2018
Jannersten Förlag AB
752 37 Uppsala
Company registrar: Bolagsverket/Swedish Company Registration Office
Company registration number: 556039-9296
VAT registration number: SE556039929601
Which data we store and how we use it:
Jannersten Förlag AB collects customer personal data in order to deliver a smooth and safe service for customers. We collect data for the following reasons:
To be able to complete purchases (both for deliveries and through choice of payment)
To be able to provide customer service and support
This data may include your name, delivery and billing address, email address, contact numbers and specific purchase details.
See more information how and why below, under attachment A.
Who can access your personal data?
Only Jannersten Förlag AB can access your data. We will never pass on, sell or swap your data for any purpose to third parties outside the company.
On what terms are we storing your personal data?
Regarding the European law, we have collected where and why the information is collected under attachment A.
When do we get your consent to use and store your data?
When creating an account at bridge-shop.com
When you accept the terms and conditions at bridge-shop.com.
When you provide your personal information by signing up for our newsletters or contacting our customer service team.
Your right to withdraw your consent
You have the right to withdraw your consent of any personal data processed by Jannersten AB at any time, but if you are in following situations we will not be able to deliver our service:
You have an ongoing issue with our customer service.
You have placed an order which has not yet been processed and shipped.
You have made a purchase that you want to return.
For all business made, we will keep your personal data in connection to your transaction for bookkeeping purposes.
In order to keep your personal information safe, we take responsible precautions and follow the industry practices to make sure that your information is protected.
Personal data is not transferred to third parties apart from:
Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking criminal activities and/ or protecting public security.
Authorized partners that needs specific information in order to complete your purchase. We transfer data to the following partners:
Logistic partners for delivery
Payment partners for payment
IT partners, with whom we need to run our services, such as web-site serivice and customer service software
Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to cart”.
Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.
Customer preference cookies – when you are browsing or shopping on bridge-shop.com, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as smooth as possible, and more personal to you.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.
Below is a specification of the reasons for us to store customer data.
1. Placing an order
1.1 Purpose of data collection
Delivery of ordered product/service
Handling of payment
Handling of returns
1.2 Types of personal data
Contact information (address, email, phone number)
Payment information (method of payment, transaction time)
Order information, for example products ordered
2. Handling of customer support
2.1 Purpose of data collection
Communication with the customer and responding to incoming requests via email and social media
Determine the customer’s identity
Handling of complaints, returns and support requests
2.2 Types of personal data
The email address used for the contact
The correspondence between the customer and our customer care
3.1 Purpose of data collection
Inform customers regarding news, discounts, or other marketing.
3.2 Types of personal data
Name, address, phone number